Ryan Bhuiyan [SITE IS STILL IN DEVELOPMENT]

ryan@mbhuiyan.com | 713-969-7668 | San Antonio, TX | www.linkedin.com/in/Bhuiyan-Ryan

About Myself

I'm an enthusiastic learner, who possesses industry standard certifications, with a demonstrated passion in system administration, networking and cybersecurity. Responsible and professional individual with the ability to design, implement and troubleshoot advanced computer networks and systems.

Educational Background

The University of Texas at San Antonio - Pursuing B.S. Degree in Applied Cyber Analytics

With a Minor in Cloud & Data Center Management

August 2024 - Present | GPA: 3.91

Work Experience

The University of Texas at San Antonio - Computer and Technology Support Assistant

August 2024 - Present

● Providing swift hardware and software problem resolution per documented guidelines

● Maintaining accurate and organized documentation of work performed in ServiceNow

● Creation of documentation for hardware and software problem resolution for help desk agents

H-E-B - Curbside Associate

March 2022 - June 2022

● Communicating with customers and team members to better assist customers

● Quickly navigating Apple’s IOS operating system and HEB’s curbside application

● Working in a fast-paced environment while keeping track of orders